Shopping with PayMore Stores: Warranties
When you purchase a device at a PayMore Store, you’re not just purchasing an electronic device, you’re becoming part of the PayMore Store family and you’ll be treated as so. All of our devices come with our industry leading 30 day warranty and protects you against device lemons, defects and failures. Electronics are complex products and we stand behind each and every device we sell. We also offer extended warranties on all the devices we sell that even protects your purchase against accidental damage such as drops, liquid damage and more. These extended warranties can be purchased online or through our stores today, and kick in on day 31 of your purchase when our standard warranty runs out.
Standard 30 Day Warranty
This comprehensive, industry leading warranty is included free of charge on all items purchased from a PayMore Store. It covers defects and device failures for up to 30 days.
Day 1-7
We offer a full money back guarantee against defects/device failure.
This means if you aren’t happy with your device, its not functioning properly, or you just want to return it you will be fully refunded back in the means you originally paid. (If you paid with cash, you’ll receive cash back, if you paid with credit card, the refund will process back onto your credit card). You will need to return the device in the exact condition is was sold to you to be eligible for a refund.
Day 8-30
Our warranty continues against defects/device failure, but with PayMore Store credit only as a refund option.
Just like our day 1-7 warranty we continue to offer a full 30 day warranty against any defects or malfunctions, however, if you would like to return your device we will now offer you a replacement device, if we cannot we will refund you in full with a PayMore Store gift card only. After 30 days, we will no longer cover the device unless you purchased an extended warranty.
Extended Warranty Information
These extended warranties can be purchased in addition to the device at the time of sale.
Warranty Information
- Product Repair or Replacement options.
- Up to 3 years of coverage with accidental damage.
- No deductibles, only on Smartphone and Drone plans.
- Covers Accidental and Prepaid shipping (within US).
- Coverage kicks in on day 31 (our store warranty stops on day 30).
- Currently covers devices up to $3,000.
- Repair Service: If the unit cannot be repaired, it will be replaced.
- Replacement Service: Customer will receive original value in the form of a check in the event of a claim
- Replacement in the form of a check for the remaining liability.
What’s not covered
- Does not cover lost, or stolen devices.
- Full liquid submersion evidence (ie: salt water)
- Fire damage or natural disasters, or damage that is incurred by a pet (ie: chewing)
- Damage caused by the use of a product in a way the manufacturer never intended.
- Willfull damage, or damage due to neglect and/or misuse.
We offer our extended warranties through Consumer Priority Service, which is an industry-leader in consumer extended warranty coverage. The company’s plans are backed by an A.M. Best rating of “A-” (Excellent) insurance carrier. Consumer Priority Service is dedicated to delivering the ultimate service plan experience, with complete, hassle-free, online customer control throughout the process, from updating service plan information to tracking claims progress.
Extended Warranties Offered
1-2 Year Extended Device Warranties Available + Accidental Damage
| Replacement Plan | Repair Plan |
|---|---|
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| Device Value | Warranty Information – 1 or 2 Year | Warranty Cost | Deductible | PayMore SKU# |
|---|---|---|---|---|
| Under $50 | 1 Year Extended Product Replacement +Accidental Damage | $5.99 | $0 | TA1-50 |
| Under $50 | 2 Year Extended Product Replacement +Accidental Damage | $7.99 | $0 | TA2-50 |
| Under $100 | 1 Year Extended Product Replacement +Accidental Damage | $11.99 | $0 | TA1-100 |
| Under $100 | 2 Year Extended Product Replacement +Accidental Damage | $14.99 | $0 | TA2-100 |
| Under $150 | 1 Year Extended Product Replacement +Accidental Damage | $17.99 | $0 | TA1-150 |
| Under $150 | 2 Year Extended Product Replacement +Accidental Damage | $22.99 | $0 | TA2-150 |
| Under $250 | 2 Year Extended Product Repair +Accidental Damage | $24.99 | $0 | TA2-250 |
| Under $500 | 2 Year Extended Product Repair +Accidental Damage | $35.99 | $0 | TA2-500 |
| Under $750 | 2 Year Extended Product Repair +Accidental Damage | $59.99 | $0 | TA2-750 |
| Under $1000 | 2 Year Extended Product Repair +Accidental Damage | $80.99 | $0 | TA2-1000 |
| Under $1500 | 2 Year Extended Product Repair +Accidental Damage | $96.99 | $0 | TA2-1500 |
| Under $2000 | 2 Year Extended Product Repair +Accidental Damage | $130.99 | $0 | TA2-2000 |
| Under $2500 | 2 Year Extended Product Repair +Accidental Damage | $151.99 | $0 | TA2-2500 |
| Under $3000 | 2 Year Extended Product Repair +Accidental Damage | $176.99 | $0 | TA2-3000 |
1 Year Extended Smartphone Warranties Available + Accidental Damage
- 1 year warranties available.
- Covers Accidental damage.
- CPS coverage kicks in on day 31, when PayMore Store warranty ends on day 30.
- Covers products up to $1,500.
- If the unit cannot be repaired, it will be replaced.
- Replacement in the form of a check for the remaining liability.
- Deductible paid at the time of claim.
- Does not cover lost or stolen device, intentional damage, or full water submersion.
| Phone Value | Warranty Information | Warranty Cost | Deductible | PayMore SKU# |
|---|---|---|---|---|
| Under $150 | 1 Year Smartphone Warranty covers Accidental Damage | $49.99 | $30.00 | CTE-150A |
| Under $250 | 1 Year Smartphone Warranty covers Accidental Damage | $59.99 | $50.00 | CTE1-250A |
| Under $500 | 1 Year Smartphone Warranty covers Accidental Damage | $74.99 | $75.00 | CTE1-500A |
| Under $750 | 1 Year Smartphone Warranty covers Accidental Damage | $99.99 | $75.00 | CTE1-750A |
| Under $1,000 | 1 Year Smartphone Warranty covers Accidental Damage | $149.99 | $99.99 | CTE1-1000A |
| Under $1,500 | 1 Year Smartphone Warranty covers Accidental Damage | $349.99 | $125.00 | CTE1-1500A |
2 Year Extended Television Warranties Available + Accidental Damage
- 2 year warranties available.
- Covers manufacturer defects.
- CPS coverage kicks in on day 31.
- If the unit cannot be repaired, it will be replaced.
- Replacement in the form of a check for the remaining liability.
- Does not cover damage to the TV, cost of removal or installation, or screen burn. Stolen TVs are not covered.
| Television Value | Warranty Information | Warranty Cost | Deductible | PayMore SKU# |
|---|---|---|---|---|
| Under $500 | 2 Year Television Warranty, LCD 4k LED Plasma DLP | $53.99 | $0 | TVC2-500 |
| Under $1,000 | 2 Year Television Warranty, LCD 4k LED Plasma DLP | $99.99 | $0 | TVC2-1000 |
| Under $1,500 | 2 Year Television Warranty, LCD 4k LED Plasma DLP | $115.99 | $0 | TVC2-1500 |
| Under $2,500 | 2 Year Television Warranty, LCD 4k LED Plasma DLP | $189.99 | $0 | TVC2-2000 |
1 Year Extended Drone Warranties Available + Accidental Damage
- 1 year warranties available.
- Covers Accidental damage.
- CPS coverage kicks in on day 31.
- Covers drones up to $5,000.
- If the unit cannot be repaired, it will be replaced.
- Replacement in the form of a check for the remaining liability.
- Deductible paid at the time of claim.
- Does not cover fly-aways or full water submersion. Does not cover lost or stolen.
| Television Value | Warranty Information | Warranty Cost | Deductible | PayMore SKU# |
|---|---|---|---|---|
| Under $500 | 1 Year Accidental Damage Drone Warranty | $89.99 | $75.00 | DRN1-500 |
| Under $750 | 1 Year Accidental Damage Drone Warranty | $139.99 | $100.00 | DRN1-750 |
| Under $1,000 | 1 Year Accidental Damage Drone Warranty | $179.99 | $150.00 | DRN1-1000 |
| Under $1,500 | 1 Year Accidental Damage Drone Warranty | $249.99 | $200.00 | DRN1-1500 |