Frequently Asked Questions About PayMore

PayMore is your trusted electronics buyer with locations nationwide. We specialize in purchasing smartphones, tablets, laptops, gaming consoles, and virtually any device with a screen and buttons. Our process is simple: bring your electronics to any PayMore store, get a free evaluation using our real-time market pricing software, and walk out with cash in minutes. Our evaluation process is transparent and fair, taking into account the condition, age, and market demand for your device. We're committed to keeping electronics out of landfills while putting money back in your pocket.

See How It Works for a detailed walkthrough of our comprehensive selling process.

Absolutely! PayMore operates as a licensed and insured franchise with corporate oversight, ensuring consistent, professional standards across all locations. Our stores are owned by local community members who understand the importance of building trust with neighbors. We maintain industry-leading security protocols for data wiping, ensuring that all personal information is securely erased from your device before it's resold. Thousands of customers have trusted us with their valuable electronics, and you can read their testimonials on our store pages.

No appointment is necessary at PayMore! Our walk-in, friendly locations make it convenient and stress-free to sell your electronics. Most evaluations take 10-15 minutes, and typical wait times are minimal. However, busier periods, such as weekends and early evenings, may have longer wait times. We recommend calling your local store if you plan to sell multiple high-value items to ensure sufficient time for evaluation.

You'll need a valid photo ID (must be 18 years or older to sell electronics), your device(s), and any original accessories, such as chargers, cases, or earbuds. Although original packaging isn't required, it can increase the value of your device. Don't worry about cleaning your device beforehand -- our technicians will assess it professionally regardless of cosmetic dust or fingerprints.

Most transactions are completed in 10-15 minutes from evaluation to cash in hand. The timeframe depends on factors such as device complexity, the number of items being sold, and current store traffic. Gaming consoles and laptops may take slightly longer due to more detailed testing procedures. Selling multiple devices simultaneously is more efficient than individual visits.

PayMore continues expanding with new franchise locations opening regularly across the United States.

Use our store locator to find your nearest location, view current hours, and access contact information. Unlike many competitors, we focus on physical storefronts rather than mail-in services, ensuring you get immediate payment and can watch the evaluation process.

Store hours vary by location, but most PayMore stores operate Monday through Saturday with extended evening hours. Many locations also offer Sunday hours. Check our store locator for specific hours at your nearest location, as locally-owned franchises may adjust hours based on community needs.

Yes! Bringing multiple devices is not only allowed, but it's also encouraged and often more efficient. Whether you're upgrading your entire tech collection, cleaning out old electronics, or selling family devices, we'll evaluate everything during a single visit. Bulk selling can also help you reach higher value thresholds more quickly, giving you more control over your selling experience.

PayMore offers a wide selection of electronics, including smartphones, tablets, laptops, desktop computers, gaming consoles, digital cameras, smartwatches, e-readers, and portable gaming devices. If it has a screen and buttons, we're likely interested! We accept devices from all major manufacturers and evaluate everything from the latest releases to vintage gaming systems.

Absolutely! Broken electronics still have value for parts, refurbishing, or recycling purposes. Whether your device has a cracked screen, water damage, won't power on, or has other issues, bring it in for evaluation. Our pricing software takes into account damage and determines the fair market value based on salvageable components and repair costs.

We accept electronics across all age ranges. While newer models typically command higher prices, older devices still hold value for collectors, budget-conscious buyers, or those looking to harvest parts. Even vintage gaming consoles, older smartphones, and legacy laptops find new homes through our refurbishment process. You can be confident that your older devices are not only accepted but also valued at PayMore.

PayMore accepts smartphones from all major manufacturers, including Apple iPhones, Samsung Galaxy series, Google Pixel phones, OnePlus devices, LG smartphones, and many others. We purchase both carrier-locked and unlocked devices; however, unlocked phones typically receive higher offers due to their broader market appeal.

Yes! We're active buyers of gaming consoles, including PlayStation (PS5, PS4, PS3), Xbox (Series X/S, One, 360), Nintendo Switch, Nintendo 3DS, and retro systems. Individual video games, controllers, and gaming accessories are also accepted. Gaming equipment is especially popular among our customers.

We purchase laptops and tablets from all major manufacturers, including Apple, Dell, HP, Lenovo, and others. iPads, Android tablets, and Windows tablets are all welcome. Both personal and business-grade devices are accepted, with pricing based on specifications, condition, and current market demand.

Digital cameras from Canon, Nikon, Sony, and other manufacturers are in high demand. We accept both professional DSLR cameras and consumer point-and-shoot models. Camera lenses, flashes, and other photography accessories may also be accepted depending on brand and condition.

Smartwatches are increasingly popular items we purchase, including Apple Watches, Samsung Galaxy Watches, Fitbit devices, and other fitness trackers. These devices must be functional and include charging cables when possible. Wearable technology represents a growing segment of our inventory.

Original manufacturer accessories, such as chargers, cables, and cases, can increase your device's overall value when sold together. Some high-value accessories may be purchased independently, particularly original Apple accessories or premium cases. Generic third-party accessories typically don't have standalone value.

We cannot purchase medical devices, items suspected of theft, or electronics that pose safety concerns. Additionally, we don't purchase items without market demand or value, although we'll often accept them for responsible recycling at no charge to prevent them from ending up in landfills.

PayMore uses sophisticated real-time market pricing software that analyzes current supply and demand across multiple sales channels. Factors influencing price include brand reputation, model specifications, cosmetic condition, functionality, market demand, and current inventory levels. Our evaluation process is transparent — technicians explain pricing factors and present the offer to you before you commit.

While we can provide general estimates over the phone, final pricing requires an in-person evaluation. Device condition significantly impacts value, and subtle factors such as screen quality, battery health, and functionality can only be accurately assessed hands-on. This ensures you receive the most accurate and fair offer possible.

We pay cash immediately upon accepting our offer -- no waiting for checks to clear or transfers to process. Some locations may offer store credit options for higher payouts, allowing you to purchase refurbished devices at discounted rates. Payment is always immediate and hassle-free.

PayMore accepts electronics across all value ranges. Even low-value devices are accepted because they serve critical environmental purposes through our recycling partnerships. Every device has some value, whether for resale, parts, or responsible disposal.

Our prices are based on objective market data software rather than subjective negotiation. This ensures fair, consistent pricing for all customers. However, if you believe there's been an error in evaluation or have additional accessories that weren't considered, our technicians will happily re-evaluate.

No fees ever! Unlike online platforms that charge listing fees, selling fees, or shipping costs, PayMore's evaluation and purchasing services are entirely free of charge. All costs are factored into our offer price, ensuring transparency and eliminating any unexpected deductions.

You're never obligated to accept our offer. If you decline, simply take your device and leave -- no questions asked, no fees charged. Our evaluation service is free regardless of whether you choose to sell. We want every customer to feel comfortable and confident in their decision.

We always pay the highest cash prices around -- no waiting, no checks, no mailing, no hassle, just real cash today. Our competitive pricing policy ensures offers reflect current market rates, and our real-time pricing software typically keeps us competitive with other legitimate electronics buyers. We focus on providing fair value, along with the convenience of immediate cash payment

Data security is our top priority. PayMore performs a factory data reset, as per the manufacturer's instructions, on every device. Our trained technicians follow proper data handling procedures to ensure your personal information is permanently removed. Devices that cannot be wiped appropriately are destroyed or recycled to protect your privacy.

Data wiping isn't required -- we handle this professionally for every device. However, we recommend backing up any important photos, contacts, or documents before visiting. While our wiping process is thorough, having personal backups provides peace of mind.

Absolutely! We encourage customers to observe our data wiping process. Transparency builds trust, and watching the procedure helps you feel confident that your personal information is being handled properly. Our technicians are happy to explain each step of the process.

We perform factory data resets according to the manufacturer's specifications for each device type. This process completely erases all personal data and restores the device to its original state. Our technicians are trained in proper data handling procedures to ensure your information is completely removed.

Non-functional devices can still be securely handled. For devices that won't boot, we may remove storage drives and handle them separately using specialized procedures. Physical destruction of storage components is available for maximum security when standard wiping isn't possible.

PayMore accepts electronics in any condition -- new, gently used, heavily worn, or completely broken. The condition primarily affects pricing rather than eligibility. Even devices with significant damage have value for parts, refurbishing, or recycling purposes.

Cleaning isn't necessary, though it's appreciated. Our technicians perform professional assessments regardless of cosmetic cleanliness. A dusty screen or fingerprints won't affect your evaluation, as we focus on functional condition and genuine wear rather than surface cleanliness.

Original accessories aren't required, but significantly increase value when included. Please bring any chargers, cables, cases, earbuds, or original packaging you may have. Missing accessories don't disqualify your device, but having them can boost your offer by 10-20%.

Both carrier-locked and unlocked devices are accepted. Carrier-locked phones typically receive slightly lower offers due to their limited market appeal, but they remain valuable. If you can unlock your device before selling, you'll likely receive a higher offer.

We do purchase devices under financing agreements. However, you'll need to provide proof of purchase and ensure you have the right to sell the device. Contact your carrier to confirm the status of your device before visiting our store.

Water-damaged electronics are accepted for evaluation. We still purchase these devices if they have value, although many are primarily helpful for recycling purposes. While functionality may be compromised, components such as cameras, screens, or internal parts may still be valuable for repair purposes. Even completely dead, water-damaged devices have recyclable value for the recovery of precious metals.

Cracked screens are standard and don't disqualify devices. Screen damage is easily repaired, and devices with cracked screens are popular among budget-conscious buyers. Pricing reduction depends on the severity of the crack and whether the touch functionality is affected.

PayMore operates on a franchise model combining local ownership with corporate oversight. This ensures consistent quality standards and procedures, while allowing stores to meet the local community's needs. All locations follow the same evaluation processes, pricing software, and customer service standards.

All sales are final once payment is accepted and you leave the store. This policy ensures fair pricing for all customers and maintains the integrity of our business operations. We encourage customers to carefully consider offers before accepting, and you're always free to decline without obligation.

PayMore both purchases electronics from customers and sells pre-owned devices to new owners. This comprehensive marketplace approach enables us to offer competitive prices while providing affordable, high-quality electronics to budget-conscious buyers. We carry thousands of pre-owned devices that have been professionally evaluated and tested.

Every pre-owned device undergoes comprehensive testing and quality assurance. Devices are cleaned, repaired as needed, and tested for full functionality before resale. We offer industry-leading warranties on our electronics, demonstrating our commitment to quality.

While we don't guarantee specific inventory, many stores maintain wish lists for customers seeking particular devices. When those items arrive, we'll contact you first. This service helps customers find exactly what they need, while ensuring that popular items are quickly matched with buyers.

Yes! PayMore provides industry-leading warranties on device purchases. Warranty terms vary by device type and price point, but all customers receive protection against defects and functionality issues. Learn more about our process for detailed warranty information.

Devices unsuitable for resale enter our responsible recycling program. We partner with certified e-waste recycling facilities that recover precious metals, rare earth elements, and other valuable materials while ensuring hazardous substances are disposed of safely. Nothing goes to landfills.

PayMore extends device lifecycles by finding new homes for used electronics, reducing demand for new manufacturing. When devices can't be resold, we ensure responsible recycling through certified partners. Every transaction helps keep electronics out of landfills while reducing environmental impact.

All PayMore locations maintain proper business licensing and comprehensive insurance coverage. Our franchise system requires adherence to all local, state, and federal regulations governing the purchase and resale of electronics. Customers can buy and sell with confidence knowing they're dealing with legitimate, protected businesses.

PayMore stores are locally owned franchises operated by community members who understand local needs and values. While each store has local ownership, all locations follow corporate standards for pricing, procedures, and customer service. This combination provides personal service with professional consistency.

For general inquiries, franchise opportunities, or issues that can't be resolved at the store level, contact PayMore corporate through our website. For most customer service needs, your local store can provide immediate assistance. Store managers are empowered to resolve most customer concerns on-site.